Shops and online stores
Stock, customer questions and reviews, kept up.
Stock, customer emails and reviews, kept up overnight. You just say yes on your phone. For local shops, online stores and businesses that sell both ways.
What we can take off your desk
Jobs your agents can do. You say yes on your phone.
Anything that goes out waits for your yes.
- Customer questionsQuestions about products, sizes and delivery get a reply drafted day and night, ready for your yes.
- Order problemsLate, wrong or damaged orders sorted out, with refunds or replacements waiting for your yes.
- Stock and reordersBestsellers reordered before they sell out, sized to recent sales.
- Product listingsNew products written up with photos, sizes and prices for the store; you check before they go live.
- ReviewsReview requests after delivery and a reply drafted for every review.
- PromotionsSlow-moving products listed every Monday, with a promotion ready to approve.
- Abandoned cartsA friendly reminder drafted for shoppers who left items behind.
- Supplier ordersSupplier orders drafted from stock and the season's plan; they go out after your yes.
A good first job: customer questions answered the same day. Start to finish: from a customer's email about an order to a checked answer with the delivery details. Live in two weeks.
Your agents
Agents set up for retail, with the way your shop runs.
- THE STOCK KEEPER
Tracks what sells, in the shop and online, and drafts the reorder.
- THE CUSTOMER DESK
Answers order and delivery questions in your tone, for your OK.
- THE PROMOTER
Drafts replies to reviews and the week's promotion for you to approve.
A morning with your agents
The midnight question
Pantrova, a fictional demo online kitchen and pantry shop with a small storefront.
- A customer asks if a cast-iron pan works on a glass cooktop and will arrive before a birthday on Friday.
- Your agents draft the answer from the product details and the carrier's dates, with an offer of gift wrap.
- A bestseller drops to 4 in stock, and a reorder is drafted from six weeks of sales.
- You tap yes on the answer and the reorder.
- The customer orders before lunch.
Yes, it works on glass cooktops and arrives Thursday. Gift wrap offered. Send?
Result for the demo company: The customer has an answer when the shop opens instead of the next afternoon; the bestseller never sells out; 6 hours a week of email back.
And then: A Monday list of slow-moving products with a promotion ready to approve.
Example
See it working.
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RESULTS VIDEO
A week of one agent team, in 80 seconds
Quotes, invoices and stock checks running, with a person approving every key step.
Watch the video →
Start with a Quick Audit
Free: a short conversation about where your hours go, and which option fits. We reply within two working days.